EventPro Global Event Staffing
Aircell gogo In-Flight Representatives | Print |

EPS event staff talent shows off wifi connection during flight

Deliverables: Provide highly professional and technologically-savvy staff for the in-flight programs. EPS provided large-scale project management, program development, on-site staff training, flight coordination and data capture.

  • American Airlines (primary program)
  • NYC-based (JFK) staff traveled to 3 Airports
  • 20 In-Flight CSRs, 3 back-ups
  • 101 flights covered over 4 weeks
  • Coordinated day-long NYC-based in-person training with Aircell
  • Managed program technology (laptops/Blackberry’s for all staff)
  • Delta
  • NYC-based (LGA) staff traveled to 2 Airports 
  • 3 In-Flight CSRs
  • 42 flights covered over 1 week
  • In-Flight CSRs had to ‘chase tail numbers’ to find equipped flights
  • Virgin America
  • NYC-based (JFK) staff for one test flight to LAS
  • 1 CSR


 

Global Reach - Local Touch Does Your Event Staffing Partner Measure Up?