Welcome to the EventPro Strategies' Frequently Asked Questions page. In an effort to provide you with detailed answers to your most important questions, EventPro Strategies has compiled the following FAQ’s listed below.

If you have a question that is not on this list, please feel free to contact us, and we promise to get back to you as soon as possible. As the worldwide leader in event staffing, we make it our number one priority to set you up for SUCCESS!

How do I apply for an event? 

Anyone interested in working with EPS must first sign up with our talent portal [if you haven’t done so please Click Here. Once you’ve created an online EPS profile, you will start to receive “Job Invites” via email.

Once you receive an EPS Invite, simply click the link to the talent portal, sign in, and review all of the event details. Please verify that you are available and ready to work the listed dates, times, locations, and duties of each indicated event.

Now that you are ready to apply, click the online application link, answer any program specific questions and press Submit. That’s it! You have now applied for that event.

If you are chosen to work the event, a Program Coordinator will contact you via phone with additional program details and information.

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Are EPS Events Posted on Facebook?

Yes! Now you can find an event-marketing job in your area without even leaving Facebook. To get instant access to posted events click “Like” on the EventPro Strategies Facebook Page.

Ok, I Applied.  How Do I Know If I’m Booked For An Event I Applied For?

Applying for an event does not guarantee that you have been booked for the event. If you are chosen to work the event, an EPS Program Coordinator will contact you via phone with additional program details and information.

How Do The Program Coordinators Decide Which Talent To Book?

While there are many elements that factor in this decision, experience, availability, and enthusiasm all play a major role in the talent selection process. This is why it is important to make sure that you update your resume each time you apply for an event.  Always make sure to include any management experience, employment, or previous staffing events that you may have excelled at in the past. The more we know, the better we can help you book an event!

I Have Applied For A Large Number Of Events With EPS, And I’m Never Chosen To Work. Why Not?

In many cases, specific skills or characteristics are necessary for a particular event, and team members are booked accordingly. Keep your talent profile as up to date as possible with your experience, special skills and a recent resume and photos.

Most importantly, don’t get discouraged. Sometimes it may just be a timing issue or an event that filled really fast. Keep applying for events and we will do our very best to find the perfect fit for you!

I Just Had New Headshots Taken. How Do I Add Them Or Other New Information To My Talent Profile?

Any additional photos or personal information can be updated in your online profile at any time. Simply log on to your talent portal and make the necessary changes. The talent portal allows you to add new photos and/or a new resume, update any of your personal information (height, hair color, etc.) and MORE!

I Changed My Address. How Do I Get It Updated In Your System?

All of the information in your talent profile can be updated directly in your talent portal.  If you move, or would like your check sent to different address than you currently have listed, you may change it in your talent portal at any time, and the new information will be take effect immediately.

Does EPS Have An Event Cancellation Policy?

YES!  EventPro Strategies requires a 48-hour notice if you can no longer work an event you were booked for.  This notice must be made by contacting your designated Program Coordinator by PHONE, and is not acceptable via e-mail.  The cancellation policy, as outlined in the part-time employee agreement is as follows:

Talent must work all days and all times for which Talent is scheduled, or be subject to the EPS no-show policy (outlined below). Events occur rain or shine! If you have an emergency that prevents you from working, you must call the Program Coordinator immediately (calling our client or calling the onsite contact does not qualify as proper communication).

Cancellation:

• If you are cancelling inside of 48 hours you must provide proof of emergency.
• If you are cancelling over the weekend you must call your Program Coordinator’s cell phone - E-MAIL IS NOT ACCEPTABLE.

No-show:

• Failure to follow cancellation policy may result in inactivation from direct EPS talent calls and invites.

Are Your Pay Rates Negotiable?

EPS event staffing rates are non-negotiable. The information you receive when you apply for an event will include pay rates, so please make note of the designated rates and do not apply for an event with a rate that you are unwilling to be compensated at.

I Applied For An Event That Is Pretty Far Away From Where I Live. Do You Reimburse For Gas Or Pay For Travel Time?

Most events do not include a car allowance/gas stipend. If this is available for an event, it will indicate the specific reimbursement and amount in the initial Job Invite that you receive in your email. Travel time is not paid. All pay is based on booked talent time only.

What Do I Need To Do To Qualify For Payment?

EventPro Strategies hires all talent as part-time employees, and all necessary paperwork must be submitted for your payroll to be processed.  Taxes will be taken out according to the selections you make on your tax forms.  Your talent portal will allow you to download and submit your paperwork, and will reflect whether all documents have been completed.  Your check will be sent to the address indicated in your talent portal, and an EPS representative will notify you when your payment has been processed. 

Who Do I Contact If I Have A Payment Issue Or A Problem With My Check?

If you have a payment question or a concern regarding the process of your payroll, please contact the Program Coordinator who booked you for that particular event. The Program Coordinator will answer any questions your may have or direct it to an EPS representative that can.